Terms

Terms

D4design Studios (“D4design”, “D4D” “we” or “us”) provide design & development services as well as related hosting and support services (“Service”). By using the d4designstudios.com / .ch / .nl web site (“Site”) and/or the Service, you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Client Relation

D4design Studios understands that our success depends on your success.
D4design Studios will treat you with the utmost respect.
D4design Studios will operate with the highest level of integrity.
D4design Studios will not offer your personal or payment information to others for any reason.
D4design Studios will hold your industry trade information in complete confidence.
D4design Studios will not become involved in any activity that could lead to a competitive advantage of one client over another in the same industry.

Projects

D4design Studios will only accept projects in which we feel we can be of benefit to you and your organization.
D4design Studios will provide the best talent available to design project.
D4design Studios will behave, at all times and in all ways, in a professional and ethical manner.

Development Policy

D4design Studios reserves the right not to accept projects that promote racism, pornography, or anything that is of objectionable contents. Websites created by D4design Studios must have the statement “Site by D4design Studios” (and possibly include a small D4design Studios Logo) placed at the bottom of the homepage. D4design Studios reserves the right to use screenshots of client projects for promotional purposes. D4design Studios reserves the right to hire qualified sub-contractors “Freelancers”.

Limitation of Liability / Project Contents

D4design Studios will not be liable for indirect, special or consequential damages, or any loss of revenue or profits, arising in connection with the projects that we designed or developed. D4design Studios will not be liable for your business success (i.e. unsuccessful business plans / ideas). D4design Studios will not be liable for any copy right violation that is caused by uploading / using copyright protected materials by the client.

D4design Studios reserves the right to delay or stop any project development for any reason without liability. D4design Studios  will notify the client immediately of any changes of project development status, and make appropriate arrangements. If a stoppage in development is caused by D4design Studios, the client will be refunded the deposit minus any billable hours.

D4design Studios is not responsible for hosting / internet service provider / domain name registrar / or other outside agencies issues, damage, downtime, email problems, website hacks and other security issues or any part thereof.  These services are independent to D4design Studios services offered.

Backup / Dataloss:

D4design Studios is not responsible for files and/or data backup or recovery on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on the hosting server and/or project files (such as:  artwork, source files, website files, logos, videos, images etc.).

Copyright

All digital and non-digital materials supplied by the client to D4design Studios for project development must be, either owned by the client or given copyright permission for publication. D4design Studios is not responsible for copyright infringements found on these materials.

Open Source Technology

D4design Studios reserves the right to use “Open Source Technology” (i.e. WordPress,  Joomla, Zen Cart, Drupal, Os Ticket, phpBB.. etc. ) to build, develop, design or maintain client projects. D4design Studios is not obligated to disclose sources. D4design Studios will not be liable for indirect, special or consequential damages, or any loss of revenue or profits, arising in connection with the open source technology used to develop your website.

Web-Applications (Apps)

D4design Studios reserves the right to use 3rd Party Web Applications “Apps” to build, develop, design or maintain client projects. D4design Studios is not obligated to disclose sources.  D4design Studios will not be liable for indirect, special or consequential damages, or any loss of revenue or profits, arising in connection with the use of stock files we used to develop your website.

Stock Material

D4design Studios reserves the right to use “Stock Material” to build, develop, design or maintain client projects (i.e. stock photos, stock illustrations, stock graphics, stock videos, stock music, stock websites aka “themes” or “templates”, stock html scripts , stock php scripts, stock web applications, stock css scripts, stock java script scripts). D4design Studios is not obligated to disclose sources.  D4design Studios will not be liable for indirect, special or consequential damages, or any loss of revenue or profits, arising in connection with the use of stock files we used to develop your website.

Cancellation of project development:

A request to cancel project must be made in writing to D4design Studios and include the signature of the authoritative client.
D4design Studios will charge for the number of hours accumulated in project development before the cancellation request is made.

Pause in project development:

A request to pause project development must be made in writing to D4design Studios and include the signature of the authoritative client. The delay will not exceed a period of 30 days. Unless other arrangements are made between both parties, D4design Studios will assume any delay requested by the client that exceeds the 30-day period a cancellation, and hence will charge for the number of hours accumulated in project development before the request to pause is made.

Support:

D4design Studios is NOT obligated to provide customer support, unless client is subscribing to: “D4design Premium Account”.  http://www.d4designstudios.com/clients/  (D4design Premium Accounts include: email support, phone support, ticket support, live chat support and video tutorial service.)

Premium Account:

Clients subscribing to D4design Premium are entitled to receive Phone, Ticket/Email and Live Chat Support. Clients will also have access to Video Tutorial Library and Support Forum. Each support request submitted must be submitted through the media mentioned above. All customer support requests made by email must be sent to supportATd4designstudiosDOTcom. Support requests are processed in the order they where received. Each support request will be answered within 5 business days. D4design Studios reserves the right to cancel, Subscription at any time.

Other Legal Agreements

Design Firm will maintain the confidentiality of Client’s source materials, technical and marketing plans and all other sensitive information. Design Firm and Client agree that any dispute arising out of this Agreement shall first be resolved by mediation, if possible.
D4design Studios is an Internet based Company, With national and International clients. the company was founded in Switzerland. Any necessary arbitration or litigation will take place in this county. Upon full payment of all invoices due, copyright to page designs produced by Design Firm for Client shall belong to Client. Secondary materials created by Design Firm during production, including drafts, plans, graphic source files, and templates, remain the sole property of Design Firm unless other arrangements are made. Client is solely responsible for the editorial content of the material included on its website. Accordingly, Client agrees that it will defend and indemnify (hold harmless) Design Firm from any suit, demand, or claim resulting from the editorial content of the website. Design Firm will not be liable to Client or to any third party for any damages arising from the use of web site.mData Back-up. Customer is responsible for independent backup of data stored on Provider’s servers!

Friend Referrals

D4design Studios highly appreciates any client referral. Depending on the final project size D4design Studios will pay a referral fee accordingly:

Commission Breakdown:

Project Budget: 400 – 500 CHF  ~ referral fee is  15 CHF

Project Budget:  500 – 1’000 CHF  ~  referral fee is  45 CHF

Project Budget: 1’000 – 2’000 CHF ~ referral fee is 90 CHF

Project Budget: 2’000 – 3’000 CHF ~ referral fee is 175 CHF

Project Budget: 3’000 CHF and up ~ referral fee is 280 CHF 

Referal fee will be payed once the refered project has been completed. Payment will be made via PayPal.